Privacy, with Clarity.

01

Information We Receive

When you submit an inquiry, Ember Lotus receives the information you choose to provide. This may include your name, email address, optional phone number, preferred date, location, type of experience, and the details in your message.

Personal keepsake requests include your name, email address, destination country, selected preferences, and any optional word or memory you choose to share. These details help Paxin prepare your keepsake and follow up about shipping. The request form does not collect a delivery address or payment information, and the keepsake page does not run analytics.

During the earlier invitation-only listening study, Ember Lotus received responses people chose to share about the music and its story, along with optional first names and response codes that connected the two stages of the exercise.

The earlier private-listening process recorded access requests, approval status, the expiration of personal links, and when a link opened the room. Those records are retained separately from the public EP experience and were not used to add listeners to a marketing list.

The site’s hosting and form-delivery providers may also process routine technical information—such as IP address, browser or device information, timestamps, and security logs—to operate and protect their services.

If you allow analytics, Google Analytics may receive information about page views, pathway selections, media starts, contact and inquiry intent, referring pages, approximate location, browser or device characteristics, and whether an inquiry was successfully submitted. Inquiry-form fields are not sent to Google Analytics.

02

How We Use It

Inquiry information is used to:

• Respond to your questions and availability request.
• Understand the event, experience, or service you are seeking.
• Prepare recommendations, proposals, and next steps.
• Prevent spam, fraud, and misuse of the website.
• Maintain reasonable business and communication records.

Earlier private listening responses may be used to understand which movements resonated, how listeners experienced the complete work, and whether its narrative context changed that experience.

Ember Lotus does not sell or rent inquiry information and does not add it to marketing lists without your permission.

03

Service Providers & Retention

Inquiry submissions are validated by the Ember Lotus website and delivered to the Ember Lotus contact inbox through Resend. Personal keepsake requests use the same delivery service and remain separate from marketing subscriptions. Earlier private listening responses were delivered through the same provider. Its handling of information is governed by its own privacy policy.

Inquiry forms use Cloudflare Turnstile to distinguish legitimate visitors from automated submissions. Cloudflare may process routine security signals such as IP address, browser or device information, and interaction data for that purpose. Cloudflare’s handling of this information is described in its privacy policy.

Ember Lotus may retain the resulting inquiry and research emails, together with listening-room request and access records, for as long as reasonably needed to respond, administer private access, evaluate the release, and maintain appropriate records. Information may also be disclosed when required by law or necessary to protect legal rights, safety, or the integrity of the service.

Optional website measurement is provided by Google Analytics. Google’s handling of Analytics information is described in its data safeguards information. Advertising storage and personalization are disabled on this website.

04

Your Choices

You may ask what inquiry, keepsake, or listening-research information Ember Lotus holds about you, request a correction, or request deletion by emailing info@emberlotusstudio.com. Some information may be retained when reasonably necessary for legal obligations, dispute resolution, security, or business recordkeeping.

Please do not include sensitive medical, financial, government identification, or other confidential information in the inquiry form.

Analytics is off until you opt in. You may allow, decline, or change that choice at any time using the control below.

05

Security & Children

Reasonable care is used when handling inquiry information, but no internet transmission or storage method can be guaranteed to be completely secure.

This website is intended for adults arranging services. It is not designed to collect personal information directly from children.

06

Updates & Contact

This notice may be updated as the website, services, or providers change. The effective date above identifies the latest version. Questions or privacy requests may be sent to info@emberlotusstudio.com.